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Techno-Filipino
By Michael Alan Hamlin
September 09, 2002

When the Philippines passed the E-Commerce Law in 1999, it was the first Asian country to do so, and one of the first anywhere. Former Department of Trade & Industry assistant secretary Toby Monsod gives much of the credit for championing the bill through Congress to Janette Toral, a former ComputerWorld contributor who now provides IT-related research through her website, DigitalFilipno.com (www.digitalfilipino.com).

She continues to champion causes that strengthen the IT sector, including training, business planning, and technical support. Her Internet discussion groups - ph-outsource and digitalfilipino - are extremely active, and the source of many new ideas and initiatives. Most recently, they include the formation of an outsourcing consortium to promote the IT-enabled services sector.

Her research provides some interesting insights into the Philippines mobile telecommunications and Internet sectors. One of the most interesting, in my view, is that Filipinos who buy things online are now buying from local sites, or at least one local site, myAyala.com. "To think that a lot said in the past that buying movie tickets online and reserving theater seats wouldn't do well, but think again," Toral said in her June report. Like most positive Internet news these days, what there is of it anyway, myAyala.com's success seems to be a complete surprise to everyone.

Just how big is the Internet in the Philippines? Well, measuring usage isn't easy. That's in part because so many users access the Internet at Internet cafés, at school, or at work. Toral estimates that there will be 3.5 million users by the end of the year, in substantial part because "the number of small- and medium-sized businesses (SMBs) accessing the Internet is growing at exponential rates," she says.

Growth in SMB Internet usage is due in no small part to demands by customers for suppliers to conduct business electronically. Toral says that the success of e-marketplaces like BayanTrade (Full Disclosure: BayanTrade is a client of mine.) has a lot to do with the push for SMBs to become Internet savvy. By last month, BayanTrade had already recorded value pass through (VPT) - the value of transactions conducted on the e-marketplace - equal to 114% of VPT for the whole of 2001.

Total VPT since it began operation a little more than two years ago is around US$200 million or about 40% of total semiconductor exports annually, the Philippines largest export sector according to official statistics. Buyers on the e-marketplace find that they realize savings that average 12 percent, and go as high as a whopping 70 percent, so there is plenty of reason to encourage suppliers to go online.

How significant is Philippine Internet usage to usage in Asia generally? Consider that in July, China had around 41 million users, or about four percent of total population. That's a lot of users. Yet as a percentage of population, the Philippines is a little better off, with somewhat over 4.5 percent. Developed Asian nations naturally have higher penetration. For example, about half of all Japanese households are connected to the Internet.

But the growth in Internet usage as a percentage of the population in a developing economy like Philippines is encouraging considering that the economy is growing about half as fast as China's, and receives a fraction of the job-generating foreign investment China does. China's annual foreign investment of US$45 billion is equal to about $45 per person. The Philippines' US$400 million or so - depending on who's counting - is equal to less than US$6 per person.

So despite the odds, Internet Philippine penetration in the Philippines is growing at a respectable rate relative to developing Asia's best-funded - in terms of FDI - economy. By 2005, Internet penetration will double according to Toral, to about seven million, not far off from half of all households. Toral believes that the use of wireless devices to access the Internet will enhance growth over the next three years.

These numbers are important because they help demonstrate how prepared - or unprepared - the Philippines is to grow what looks to be its most important export, IT-enabled services. IT-enabled services refers to anything - from software to architectural plans to animation for movies - that is created and exported using information technology. Gartner Research recently reported that the Philippines is exporting around US$1 billion in IT-enabled services annually, an amount equal to total exports of electronics and semiconductors.

Those exports for the most part don't show up in official statistics, however, because there is no export documentation. Everything goes out over the Internet. That's why work like Toral and others do is so important in understanding what's really happening in the Philippines, particularly given the negative news that dominates headlines.

Her work helps provide an accurate picture of how Internet-ready the Philippines is as well as inspires Filipinos to leverage technology to create new businesses and opportunities. We need more people like her. People that make things happen.

(Michael Alan Hamlin is the managing director of consultancy TeamAsia and the author of three books on Asian economies and companies. His latest book is Marketing Asian Places, of which he is a co-author (Wiley, 2001). He can be reached at mahamlin@teamasia.com.ph.).

Copyright © 2002 Michael Alan Hamlin. All Rights Reserved.

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