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Andy Alcid
President and Chief Executive Officer, AXA Philippines
Andrew D. Alcid is the President and Chief Executive Officer of AXA Philippines, a joint-venture between Metrobank, the largest bank in the Philippines, and AXA, the world’s largest life insurance companies. It is under Andy’s leadership where AXA Philippines became one of the major players in the industry. In 2006, after only 7 months of being CEO, AXA Philippines ranked number one in sales of Investment-linked products, with a commanding 53% market share. Its phenomenal growth rate propelled AXA from fourth spot in industry rankings to the number 2 position at the end of 2006 which AXA maintained in 2007.
Prior to joining AXA, Andy worked with prestigious global financial firms such as Citibank, Merrill Lynch, Salomon Brothers and Peat, Marwick, Mitchell & Co. (now KPMG International). Before joining the insurance industry, he was a banker occupying senior management posts in local banks UCPB and BDO Private Bank.
Andy finished his college and post-graduate studies in New York where he graduated Magna Cum Laude.
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Ma. Cecilia Cortez-Ampeloquio
Vice President, Genpact
Currently Marie is the Site HR Leader for GENPACT Services LLC, and she joined at the time of it’s inception in the Philippines in June 2006. GENPACT has 3 facilities in an IT park in Alabang, with 1,000 employees. She looks after staffing, leadership development, performance management, compensation & benefit, employee relations and engagement.
She has been immersed in human resource management and development for the past 20 years. Post completing Bachelor of Science in Psychology from St. Scholastica’s College, she worked with Pacific Semiconductors where she was responsible for sourcing & hiring. It was then followed by an 8 year stint with Ayala Aon Risk Services that paved the way for a full pledged HR practice. Prior to joining GENPACT, Marie was instrumental in the set-up and ramp-up of IBM Daksh in the Philippines where she stayed for 2.5 years.
Part of an exciting career in GENPACT is my team’s direct contribution in meeting the company’s growth commitment by ensuring Best-in-Class people practices.
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Roxanne Aquino
Managing Director, Effective Brands
Roxanne joined EffectiveBrands in 2007 as Managing Director, to set up and manage the Asian office in Singapore, the fourth office after New York, London and Amsterdam. The team’s focus is to bring and share global branding experience and knowledge to multinational brands in Asia Pacific to accelerate growth by becoming more effective in managing global leverage and local relevance.
Roxanne is a marketing strategist with a significant record in results delivery. Prior to joining EffectiveBrands, she worked extensively in key local, regional and global roles at Unilever in Asia and Europe living in the Philippines, Indonesia, Thailand, London and The Netherlands. At Unilever, she developed and was responsible for the “Vitality” strategic direction enrolling the top team to a new focused vision. She also led marketing initiatives for brands like LUX restoring it to double digit growth and Unilever health and wellness brands in foods.
When speaking about her passion for global brands and the ways in which they connect with people, Roxanne says “I am fascinated by innovation in products, brands categories and industries that change the rules of the game. I am also passionate about consumer’s habits, values, motivations and the way brand teams work together.”
Roxanne holds a Bachelor of Science, Business Administration from the University of the Philippines, graduating magna cum laude.
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Cesar Averia
President and CEO, EDI Staffbuilders
As President and CEO of EDI Staffbuilders International, Inc, Cesar has set a high watermark for all to aim for. With over twenty years' experience of catering to international markets, Cesar is a leader when it comes to international recruitment in the Philippines. Today, EDI Staffbuilders recruits for oil & gas, petrochemical, telecommunications, information technology, engineering, manufacturing, hotel service, and financial companies, to name a few.
Currently, Cesar manages the Manila and the Riyadh offices of EDI Staffbuilders, as well as manages alliances in Malaysia, Indonesia, Singapore, Sri Lanka, Switzerland and India, and caters to markets in Gulf Countries such as Saudi Arabia, Qatar, Kuwait, Asian countries like Japan, Papua New Guinea, and others in the Asia-Pacific Region, Europe and North America.
Cesar graduated from the Mapua Institute of Technology with a Bachelor of Science Degree in Civil Engineering.
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Gem Baltazar
Global Talent Manager, Baker & McKenzie
Gem has 15 years experience in Talent Management (TM) in global
professional services firms. She has spent the past six years at Baker
& McKenzie, the largest law firm in the world by number of lawyers, with
70 offices in 38 countries. As Global Talent Manager, Gem works with a
team of regional talent managers to ensure consistent implementation and
alignment with TM strategy of various offerings. Gem also leads and
contributes to global projects approved by the Firm's Knowledge and
Talent Management Committee. This includes the design and development
of TM processes, tools, and learning resources that support the Baker &
McKenzie Development Framework, a competency model which sets out the
firm's expectations of high performers.
Prior to Baker & McKenzie, Gem gained a deep background in instructional
design, curriculum planning, and competency model development during
over eight years with Andersen LLP. She worked with various service
lines and industry groups in Tax, Audit, and Business Consulting.
Immediately prior to joining Baker & McKenzie, Gem directed Andersen's
sales training programmes supporting the worldwide sales process.
Gem has a Bachelor's degree in Psychology from the University of the
Philippines, Diliman, Quezon City, and a Masters degree in Adult and
Corporate Education from Loyola University in Chicago.
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Deanna Bishop
Senior VP for Human Resources, HSBC
Deanna Bishop currently leads a team of 150 employees who deliver customer-focused HR as well as Learning and Development services for HSBC Philippines’ 6000 HDPP management and staff. HSBC’s whole HDPP department is composed of the following functional areas: recruitment, employee relations, payroll, compensation and benefits, HRIS, and learning and development. Prior to her current assignment, Bishop held key directorial and managerial functions in HSBC offices setup in Buffalo, USA and Toronto, Canada.
Bishop holds a Bachelor of Business Administration degree, Major in Marketing and Human Resources, under the University of New Brunswick. She also holds a Master’s degree under the same program from the same university. Prior to spearheading Human Resource functions, Bishop was extensively involved with sales and marketing initiatives within HSBC.
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Victor Bocaling
President, Swedish Match Philippines, Inc.
Victor is the Managing Director of Swedish Match Philippines, Inc. He started in 1980 as a Market Development Manager in the Packaging Division of Phimco Industries, Inc. At that time Phimco was a wholly owned subsidiary of Swedish Match AB, a Swedish multinational. He worked in various marketing, financial and manufacturing management positions in the Packaging Division from 1980 to 1989. This included a posting in Thailand in the mid-1980’s as a Business Control Manager. Upon return to the Philippines, Victor transferred to the Lighter Division of Phimco as a Manufacturing Manager in 1989.
In 1991, Swedish Match AB sold all its Philippine operations except for its Lighter Division. The Division was re-established as Swedish Match Philippines, Inc. (SMPI). SMPI is engaged in the manufacture & export of disposable lighters & gas cartridges. He continued as a Manufacturing Manger during this period and was appointed as General Manager in 1996 and as Managing Director in 1997.
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Faye Corcuera
Vice President of Human Resources, Bank of the Philippine Islands
Fidelina “Faye” Adan-Corcuera was recently invited to join the Bank of the Philippine Islands (BPI) as Vice President for Human Resources. Faye is responsible for driving the HR agenda to enhance organizational effectiveness, of developing organizational capabilities of learning, collaboration, accountability, talent and leadership.
Prior to joining BPI, Faye was a Regional Senior Director for Human Resources for Oracle Asia Pacific and Japan for 12 years. Her role was to effectively engage and build solutions that aligned with the strategic issues of the senior business leaders. Noteworthy contribution at Oracle was the Oracle Talent Management program, and Competency Frameworks that she developed and led for Asia Pacific, with both programs adopted globally in Oracle. She was also the lead in the implementation of the PeopleSoft and Siebel merger in Asia Pacific. Aside from involvement in strategic HR concerns, she designed leading edge on line manager tools that enhanced the management effectiveness of Oracle people managers throughout the Asia Pacific geography. She was likewise part of several global design teams for Oracle Leadership and Management programs, including partnering with Ken Blanchard and his team for a blended Global Talent Development Program for Oracle Corporation.
Faye has over 27 years of experience in the human resources profession gained from multi-industries and various international and multinational organizations both in the US and in the Philippines. Faye is a founding member of the Organisational Development Network of the Philippines (ODPN) and the HR-IT Forum. She actively served as a Director (3 years) for the People Management Association of the Philippines (PMAP).
Faye holds both a Bachelor degree in Psychology and a Masters in Education degree, with academic distinction, from the University of the Philippines.
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Carol Dominguez
President and CEO, John Clements Consultants, Inc.
As President and CEO of John Clements Consultants, Carol Dominguez has raised the awareness of the job market through her active participation in various associations and organizations particularly in American Chamber, European Chamber. This is part of her drive to make John Clements a more marketing-driven and customer-focused company.
Carol has also sighted the fast-growing BPO industry in the Philippines . She has also encouraged building the skills needed in this sector, beginning with English competency and the need for more intensive training in this field. Carol has seen the potential of offshore business in the Philippines , highlighting the many benefits of setting up a BPO in countries like USA and India .
Lastly, Carol has launched V 2.11, John Clements's vision and mission for 2011, where the company will spread its services to Pan-Asia, offering recruitment, training and outsourcing to cities in India , China and Vietnam , eventually expanding to the rest of Asia .
Before working at John Clements, Carol worked with Citibank from 1989 to 2001, starting as a Manager for Business Development for Citibank's Global Trade Finance group, steadily moving up to become the Resident Vice President for their European Trade Finance group. After serving for two years as a Vice President for Citibank's Italy Trade Finance, Carol took on the role of Vice President for Global Trade Finance and stayed there until 2001.
Carol graduated cum laude with a Bachelor's Degree in Business Administration from the University of the Philippines in Diliman, Quezon City , and has a Masters of Management Degree from the J.L. Kellogg Graduate School of Management at Northwestern University.
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Sylvia Mempin-Duque
Vice President and Corporate Human Resources Director, Alcantara Group
Sylvia spearheads overall planning, direction setting, organization and control of the human resource management function of the Alcantara Group of Companies, which has interests in construction materials, power generation, real estate, agribusiness, trading, insurance, and other businesses. Conal Corporation is the management company of the Alcantara Group. With a graduate fellow degree under the Master of Science program in Engineering from UP Diliman, Sylvia also engaged in special studies abroad most notably in the Human Resource Executive program of the Michigan Business School, USA and in Wharton Business School, Philadelphia.
Sylvia is also an active member of the Personnel Management Association of the Philippines (PMAP) and served as the Chairperson for its Professional Development Committee.
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Haidee Enriquez
Vice President for Human Resources, Advanced Contact Solutions
Haidee’s professional career spans over fourteen years in front line operations and human resource management. She began in the food service industry where she was involved in front-line operations management and worked for such companies as Shakey’s and Dunkin’ Donuts. Prior to joining ACS, Haidee worked as the Personnel Administration Department Manager of St. Luke’s Medical Center.
Haidee has built her career with ACS, one of the pioneers in the contact center industry and the very first to be publicly-listed at the Philippine Stock Exchange, for the past five years. ACS has more than 6,000 employees in 6 call center facilities. She also concurrently heads the HR team of WNS Phils, a joint-venture company between ACS and WNS Global Services, one of India’s biggest BPO companies with more than 17,000 employees globally. She is actively involved in HR organizations locally and abroad and is currently part of PMAP, CCAP and BPAP HR Teams. Haidee earned her degree from the University of the Philippines, and holds a Diploma in Human Resource Management from the University of Sto. Tomas. She is currently enrolled in the Executive Leadership Dev’t Program of Harvard Business School in Boston, Massachusettes.
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Mark Galutera
Managing Director, Philippine Operations, DSM
Regarded as a strategic, mission driven leader, able to translate complex ideas into very concrete, understandable objectives and execute them successfully. Mark Philip C. Galutera is Director for Philippine Operations of DSM “MANILA” LLC. In this role, Galutera manages the operations of a support subsidiary office of White & Case LLP – a leading global law firm.
He brings 12 years of experience to the table with a strong background in training and development; having served in different organizations, in different capacities with responsibilities in the Philippines, Asia-Pacific, Europe and the United States. Mr. Galutera also served with multinational consumer firms Wrigley, Sony, Nestle and IT BPO Alvion, where he evolved his expertise for Sales Training, as well as training for Leadership Development, and for Customer Care. In these companies he also pioneered original training solutions which included the sales and marketing traineeship program, and the training career ladder.
Mr. Galutera holds a BA in Mass Communication from the University of the Philippines, where he majored in Audio-Visual Communication. He has also attended several key Trainer development programs at the Asian Institute of Management, as well as in Singapore and the United States.
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Graham Hitchmough
Consultant
Graham has worked in the International Financial Services Industry for over 30 years which he left in 2007 as Senior Vice President for Human Resources and Learning & Development. He is presently the Chief Operating Officer for a China based Manufacturing company. He was responsible in setting up the HR, Training, Finance, Legal and Administration functions for this start up company. He also holds the position of Senior Advisor to the Board of Directors.
Graham has worked in the HR and Learning and Development function for over 20 years with 14 years in the International and Emerging Markets. He has gain considerable exposure in the Middle East, India Sub Continent, and throughout the Asia Pacific Region. He has worked at Corporate, Regional and Country offices holding a variety of senior HR Consultant and Country Head of HR roles. Graham specializes in HR Change Management, Transformation and Organizational Design Programs and HR Strategy and Planning.
Graham is a Chartered member of the Institute of Personnel Management UK and also a freelance consultant residing in the Philippines.
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Pacita Juan
President, League of Corporate Foundations
Born to a family of entrepreneurs Pacita has established numerous businesses along with friends some of which are Tavern on the Square, Figaro Coffee Company, Binalot Fiesta Foods and a number of other start ups.
She also helped found in 1997 the Association of Flipino Franchisers Inc (AFFI)in , an association of homegrown franchisers and retailers and also helped form in 2002 the National Coffee Development Board, now known as Phil Coffee Board Inc. where she sits as Co-chair.
Her baby in Corporate Social Responsibility (CSR) efforts is Figaro Foundation which she founded in 1999, tasked with helping Filipino coffee farmers live a better life. This involvement in CSR also led her to become a Trustee of and since 2007 the President of the League of Corporate Foundations (LCF) the country’s prime mover in business-integrated corporate social responsibility.
Ms Juan is a Fellow of the Institute of Corporate Directors (ICD) and is an advocate of Entrepreneurship, Environment and Women Empowerment through business ideas. She often speaks to youth audiences in campuses around the country to preach her advocacies from coffee to nationalism. She is also a Governor of the Management Association of the Phils (MAP) and a Trustee and Business Sector Representative of the Peace and Equity Foundation, whose main objective is poverty alleviation.
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James Michael Lafferty
General Manager, Procter & Gamble
James Michael Lafferty is President and General Manager of Procter & Gamble (P&G) Philippines and concurrent Vice President for New Business Development for ASEAN, Australasia and India (AAI) since August 2006. For over 22 years, Lafferty led P&G’s brand management, sales, and marketing business operations while holding key positions worldwide for the global consumer packaged goods giant.
After completing his Bachelor of Arts degree in Psychology and Physiology at the University of Cincinnati, Lafferty joined P&G in 1986 as Brand Assistant for its Personal Care Division in Cincinnati, Ohio, USA. After stints as Sales Representative and Assistant Brand Manager for Folgers Coffee, Lafferty was then promoted to brand manager for institutional cleaning products in P&G Cincinnati in 1989 and brand manager for laundry products in P&G Morocco in 1991. He was promoted to Marketing Manager for P&G Morocco’s laundry/HABC/paper division in 1993. After two years, Lafferty assumed the role of Marketing Director for P&G Poland, where he established strong P&G presence within European niche markets. In September 1998, Lafferty assumed the role of Country Manager for the Near East region, which includes Syria, Israel, Lebanon, Jordan, and West Bank/Gaza. A year later, he was named General Manager for the Near East and Geneva, Switzerland. In October 1999, Lafferty was appointed General Manager for the Poland/Baltics and Warsaw regions.
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Donald Lim
President and Chief Executive Officer, Yehey!
Mr. Donald Patrick Lim is the President and CEO of Yehey! Corporation, the Philippine’s no.1 search engine and Internet portal. Having assumed the post two years ago, Donald used to be the Vice President of Marketing of the Philippine Daily Inquirer, where he assumed the enviable tasks of doubling the revenues of the Classifieds department, launching new Inquirer products, and pioneering award winning marketing projects and promotions. Now with Yehey!, he is tasked to turned around the company and bring it to greater heights by developing revolutionary online services for its loyal users and marketing clients and bring the company to its Market listing this 2008.
Donald is a product of the management program of the Ateneo de Manila University, and finished his MBA with distinction from Murdoch University. Currently, he is finishing his dissertation on mass media for his DBA program with the University of Phoenix.
He is the youngest to serve as President of the Philippine Marketing Association, the biggest gathering of marketing professionals in the Philippines. He is also the founding president of the Internet and Mobile Marketing Association of the Philippines. Finally, Donald serves as the board of Trustee of Operation Smile, a non-profit, volunteer service organization that provides free reconstructive facial surgery for children with cleft lips.
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Beth Lui
Country Managing Director,
Accenture Delivery Centers in the Philippines
As Country Managing Director, Beth is responsible for the operations of Accenture’s Delivery Centers in the Philippines, steering a more than 15,000-strong workforce who provide high-quality IT and Outsourcing services to global clients in Europe, North America and Asia. She is concurrently the Philippines delivery centers’ Lead for Technology, with overall responsibility for the delivery of technology services such as application outsourcing and infrastructure outsourcing.
From its establishment in 1985, Accenture in the Philippines has grown significantly under Beth’s management, to become one of the largest nodes in the Accenture global delivery network, and one of the country’s biggest IT and BPO companies. Under her stewardship, the company has been named BPO Company of the Year at the 2007 International ICT Awards.
A pioneer in the Philippines offshore IT practice, Beth is a Certified Public Accountant with a Bachelor’s degree in Commerce, major in Accounting, from the University of Sto. Tomas (UST). In 2007, her alma mater and the UST Alumni Association, Inc. (USTAAI) bestowed on her the TOTAL Award, or the the Outstanding Thomasian Alumni award in Business, Finance and Management.
Accenture’s top executive in the Philippines is confident that the company will continue to make significant contributions to the Philippines’ IT and outsourcing industry, and the local economy as a whole.
Beth served on the Board of Trustees of the Business Process Outsourcing Association of the Philippines (BPA/P) from 2005-2006. Owing to Accenture’s leadership and her stature in the industry, Beth is a sought-after speaker on IT and outsourcing, and helps the Philippine government pitch the country as a preferred destination for offshore outsourcing services.
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Steve Lowisz
President and Chief Executive Officer, Qualigence
Stephen Lowisz is the President and Chief Executive Officer of Qualigence, Inc., a recruitment research and professional search firm that he founded in 1999. Specializing in identifying and attracting passive candidates for its clients, Steve created the company to be different than any other recruiting firm. As a result, Qualigence has become known for the accurate and extensive research results it delivers as well as its partnership-style of doing business for an hourly rate rather than commissions. Headquartered in Livonia, Michigan with additional locations throughout the U.S., Qualigence has also grown to become the Largest Recruitment Research Firm in the U.S.
In addition to being the President and CEO, Stephen is very involved in the business development and operations of the entire organization. Although Steve’s niche is sales, his role as president has expanded as he has become known as an expert in the industry. He is a highly-rated speaker for leading HR industry events and conferences, an author for various recruiting community resources and publications, an educator/trainer of The Answer® Passive Candidate Recruitment Training and other recruiting functions, and is a speaker/consultant for several Fortune 500 organizations each year.
Stephen has a Bachelor of Architecture degree from Lawrence Technological University.
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Yvonne Manuel
Vice President for Human Resources, AIU
Yvonne has over 10 years of extensive professional experience in an executive capacity and a solid track record in Human Resources Management gained from Information Technology companies and labor-intensive manufacturing companies. She is currently the SAVP for HR of American International Underwriters - Manila Regional Technology Center (AIU-MRTC), the IT service provider for general insurance companies belonging to AIG group. Formerly, she was the Head of HR for SAP Philippines, and past AVP of Pan Pacific Computer Center of Grepalife – companies belonging to the Information Technology (IT) Industry.
An active Human resource leader, she is a founding member of Organizational Development Professional Network (ODPN), a group of OD practitioners in the Phils; and likewise a prime mover of HR-IT, a cluster of HR professionals in the IT industry. Furthermore, Yvonne is an Accredited Voluntary Arbitrator, one authorized to conciliate or mediate labor disputes brought to her for resolution.
Before her stint as HR practitioner, Yvonne was in the academe teaching management subjects at Pamantasan ng Lungsod ng Maynila (PLM) and Centro Escolar University (CEU).
Yvonne holds degrees in Bachelor of Laws (LLB), Masters in Business Administration (MBA) (Dean’s Lister), and Bachelor in Business Management (BBM) and Bachelor of Science in Business Administration (BSBA) major in Management.
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Federico Marquez
Vice President for Human Resources, St. Luke’s Medical Center
Freddi is currently the Vice President, Human Resources Dept. of St. Luke’s Medical Center, a world class hospital that was recently given recognition as “better equipped than 95% of hospitals in the U.S”. Prior to joining St. Luke’s, he was into HR infra-structuring, by organizing, setting up and developing the HR organization and HR systems of Bahay Financial Services Inc. from ground zero, while on official capacity as its HR Head. Before this, he was a First Senior Vice President for HR of Philippine National bank, (circa 2003 to 2006); part of the miracle team of Lorenzo Tan, who successfully turned around the business of the said bank. He also has had the unique experience of being the Group HR Head of a big conglomerate, Guoco Holdings Philippines Inc, of the HongLeong Group of Malaysia, managing 14 operating companies during the mid-90s in the areas of financial services, property development and manufacturing. The conglomerate owned companies like Pepsi Cola, Lepanto Ceramics, Dao Heng Bank and Amari.
To sum it all up, his credentials is backed by 35 years of experience in HR as generalist as well as specialist in each of the functions in the entire spectrum of Human Resources functions, earning him the credentials of being a complete HR professional.
Freddi graduated 1972 with Bachelor of Arts degree in Economics at Ateneo University. Elementary and high school as well as his MBA were also at Ateneo. He took his post graduate international course at American Graduate School of International Management (also known as Thunderbird University) at Arizona USA.
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James Matti
Managing Consultant, Watson Wyatt Philippines, Inc.
James Matti joined Watson Wyatt as managing consultant in November 2006. He brings with him an understanding of the business issues faced by CEOs within the Philippines, who are striving to optimize their human capital and manage their business risks.
Prior to joining Watson Wyatt, James was president and CEO of Aon Philippines Inc. where he led its growth from a P493 million premium company in 1997 to a P2.1 billion operation in 2005, thus, making it the country’s largest insurance brokerage, employee benefits and risk management consultancy. He was also responsible for the development of new business and marketing strategies for both the domestic and global markets.
Before joining Aon in 1997, James was an assistant vice president with a leading global insurance brokerage and risk management consultancy in the United States. He served as deputy area specialist for Asia Pacific, Middle East and Africa and he was the account executive for global non-life insurance programs for prestigious Fortune 500 firms such as Wal-Mart, Citibank, Avon, International Paper, Bausch & Lomb, Metlife, McKinsey & Co., among others.
James started his career with Johnson & Higgins Philippines as a junior account executive rising to assistant vice president before being re-assigned to its global headquarters in New York in 1991.
James holds a Bachelor of Science in Commerce, Major in Marketing Management from De La Salle University. He is a member of the American Chamber of Commerce of the Philippines.
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Peter McAteer
Vice President and Managing Director,
Corporate Learning, Harvard Business School Publishing
Peter McAteer is responsible for expanding the reach and impact of Harvard Business Publishing's Corporate Learning solutions. Prior to joining HBSP in 2006, Mr. McAteer was Chief Learning Officer and Director of the Learning Resources Center for the United Nations Development Programme (UNDP), directing global learning services for 30 service lines in 169 countries.
Before UNDP, McAteer was Vice President of Giga Information Group in Cambridge, MA; Vice President of Leadership, Learning, & Organizational Development at Fidelity Investments in Boston; and Director of Consulting Services at Development Systems, Inc. He has served as adjunct faculty in human resource management at Columbia University’s Graduate School of International and Public Affairs, and been a guest lecturer at various business schools in North America and Europe.
He holds undergraduate and graduate degrees from Rutgers University, and has written commentary and articles for numerous publications including the European Business Forum, Harvard Business Review, Directors and Boards, and Training and Development Magazine.
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Matthew McKelvey
Hiring and Retention, Kenexa
Matthew J. McKelvey, M.S. is the Vice President of Operations, India. In his position, Mr. McKelvey oversees Kenexa’s presence in Hyderabad as well as the firm’s new global service center in Vizag, India. From 2006 through 2007, McKelvey was the Chief of Staff for Kenexa’s President and Chief Operating Officer, where he led Kenexa’s integration of several global acquisitions, managed day-to-day executive communication and correspondence, and oversaw global facilities management. Prior to Kenexa, Mr. McKelvey worked for Dell Inc. between 2005 and 2006 as part of the leadership team charged with opening the firm’s contact center in Manila. McKelvey has more than 10 years of experience in the human capital management space, including previous work with Kenexa in the United States and United Kingdom, with Raytheon Company and with Deluxe Corporation. He holds a Master of Science in Human Resource Management from Purdue University and a Bachelor of Science in Business Administration from Nebraska Wesleyan University.
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Ma. Cristina Menorca
Head of HR Management,
Petron Corporation
Mrs. Menorca has 30 years of experience in the oil industry, earned from various postings throughout Petron Corporation. Petron is the largest refiner and marketer of petroleum products in the Philippines.
Mrs. Menorca is currently the Director for HR. Prior to this assignment, which she has held for 6 years now, she headed Petron’s Purchasing and IT departments and the HR department of the Philippine National Oil Company’s shipping and shipyard subsidiaries. Among her notable accomplishments is the successful implementation of SAP, an enterprise-wide software system. She holds a bachelor’s degree in Accountancy from the University of Santo Tomas, where she graduated Magna Cum Laude. She is a Certified Public Accountant.
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Doreswamy Nandkishore
Chairman and CEO of Nestle Philippines, Inc.
Doreswamy Nandkishore is the Chairman and CEO of Nestle Philippines, Inc. Before his appointment to the top post at Nestle Philippines, Inc. in May 2005, Mr. Nandkishore, known as “Nandu” to his close associates, was Market Head of PT Nestle Indonesia from March 2003 to March 2005. Prior to that, he was the Marketing and Sales Director of the same company from July 2000 to February 2003.
His career with Nestle began in 1989, when he joined Nestle India in New Delhi as Product Executive (Milks), then became the Business Unit Manager (Chocolate and Confectionery) and later, as Vice President – head Confectionery Business Unit. He was assigned to Nestle SA in Switzerland in 1999 as Confectionery SBU-Marketing Advisor.
Before joining Nestle, Mr. Nandkishore was working with Godrej Soap Ltd. in Delhi and Ponds India Ltd., company based in Madras. His educational qualifications include a degree in Electrical and Electronics engineering from IIT Delhi in 1980 and a management post graduate degree from IIM Ahmedebad in 1982. Both IIT and IIM are well known universities in India.
Mr. Nandkishore is married to Indu (also from IIM Ahmedabad 1982) and they have two sons.
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John Philip Orbeta
Managing Director, Ayala Corporation
John Philip S. Orbeta is currently a Managing Director at Ayala Corporation and the Group Head for Corporate Resources, which covers Strategic Human Resources, Corporate Communications and Information & Communications Technology. He also has an advisory and oversight role over the human resources function across the Ayala Group of Companies as Chair of the Ayala Group HR Council.
Most recently, Mr.Orbeta established the HR Mall, Inc., a shared services center to handle the HR transactional processing of the operating companies and subsidiaries covering 50,000+ employees across the Ayala Group of Companies. He is currently President and CEO of the HRMall.
Mr. Orbeta was concurrently the Senior Vice President for Human Resources at Ayala Land, Inc., the real estate arm of the Ayala Group from May 2005 until December 2007.
Mr. Orbeta received his undergraduate degree from the Ateneo in 1982 with a degree in Economics. He took up graduate studies in industrial psychology also at the Ateneo. In 1995, he completed Watson Wyatt’s Leadership Development Program at the Harvard Business School.
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Rozanne Parungo
Head of Human Resources and Training, AIG
Rozanne V. Parungo is Executive Director of AIG Business Processing Services, Inc, a shared services company of the American International Group. She is head of the Human Resources and Training & Development. She joined AIG BPSI in August 2004 as Training Director and since then has been a major catalyst in the growth and development of the organization from 450 to the current 1,150+ employee base.
Prior to joining AIG BPSI, Rozanne was head of Training and Development in two other BPO/Call Center companies. She started her career as a Money Market trader and after only three years and two companies, had the position of AVP and Head of Money Market Operations. She left the corporate world to become a full-time mother and housewife for seven years. In 1996, she endeavored to revive her corporate career and worked in the Life Insurance industry where she discovered the passion for Training and people development.
She has Bachelor of Science in Business Administration degree from the University of the Philippines in Diliman. A mother of two, an 18 year old daughter and 17 year old son, and wife to a practicing lawyer, Rozanne lives by her personal commitment to “help others succeed”.
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Judith Rivera
Human Resources Director, Oracle Philippines Corp.
Judith Rivera is currently the Human Resources Director of Oracle (Philippines) Corporation, since 2003. Her practice in general HR operations had mostly been spent in the Information Technology sector, which runs to about 12 years. This practice is enriched with more than 10 years of consultancy work in the areas of organisation development and HR services. It was in this role that she expanded her capability to develop organisation development interventions focused on human processes, human resource systems and work designs for client companies in the banking, manufacturing, sales, service, & pharmaceutical industries, to enhance corporate performance.
Her strong HR practice led her to assume a general management role with the charter of creating synergy amongst varying business units, and setting up efficient and effective systems & processes to support the main operations of the business.
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Anna Maria Roqueza
Country HR Manager, IBM Philippines
Anna celebrated her 25th year in IBM Philippines this September. She started her career as an instructor in the Education Center moving on to become a Systems Engineer after 4 years. She moved on to become the Country Education and Professional Services Manager where she stayed for 3 years. She then moved on to become the country Chief Information Officer and a Proposal Manager for a large government project, before moving into Service Marketing in 1997. In January 2000, she became the IBM Country HR Manager concurrently with the role of Asia Pacific Leader for HR Training and Development. In 2004 IBM set up its BTO business in the Philippines and Anna helped set up the operations for the Manila Delivery Center, which provides HR services across the world. Last year, she moved back to country HR operations, taking the HR lead of running the 4 IBM companies in the Philippines.
A Cum Laude Graduate of St. Scholastica’s College in Manila, she is married to Washington Roqueza and has 2 teenage children, Bea and Jovie.
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Kulshaan Singh
Client Strategy and Growth Leader, Hewitt Southeast Asia
Kulshaan is the Client Strategy and Growth Leader for Hewitt Southeast Asia. He is accountable for the company’s overall business and client growth, and success across all client relationships and consulting practices in the region. He also manages opportunities and key client relationships in the Philippines and Indonesia.
Prior to moving to Singapore, Kulshaan spent more than five years in Thailand where he extensively provided consult to clients in the area of HR/Talent Management Strategies, Total Rewards Design and Management, and pay-performance linkages. His experience spans across entire Asia, advising clients in India, Indonesia, Korea The Philippines, Singapore, Thailand and Vietnam.
Kulshaan is a (Regional) Client Partner to a few of Hewitt’s global clients, partnering with clients to shape their future directions and thinking in people and talent space.
Kulshaan holds a MBA degree from XLRI Jamshedpur (India) and studied Industrial Engineering for his Bachelors degree at TIET Patiala (India).
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Grace Sorongon
Vice President and Managing Director, John Clements Consultants, Inc.
Grace developed her expertise for more than 20 years in the field of Human Resource. This has given her the most coveted reputation of being one of the best in the industry. With her exceptional leadership, she strengthened the partnership of Professional Staffers (PS) with local, international and multinational organizations anchoring on integrity, work ethic and service excellence.
Grace’s goal is to make sure that her division provides the right fit between potential employees and her clients, who are the top employers in the country. She developed various processes that ensure all job applicants go through rigid screening and handled no less than highly competent staff. In addition, she implemented unique talent acquisition programs specifically tailored to the needs of each account. She also secured partnerships with schools to widen Professional Staffers’ network for recruitment.
Today, she oversees 2 divisions of John Clements Consultants. She is the Vice President and Managing Director of Professional Staffers (PS) and the John Clements Assessment and Development Center. All her functions revolve around operations, sales, recruitment and the development of each division.
Grace earned a Bachelor of Science Degree in Psychology from the University of the Philippines and completed the academic requirements for a Masters of Science in Industrial Psychology at the Ateneo de Manila University.
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Terry Vannoy
HR Director, Dell
Based in Manila, Terry has been leading the HR function for Dell’s customer service operations in the Philippines for the last 1 and ˝ years. Prior to this assignment she held a variety of human resources roles in her nine years at Dell including most recently serving as the leader for the Global Site Development team. This global Human Resources team was responsible for new site selection and startup support, and during her tenure more than 10 new sites were selected and brought to full operation.
Prior to joining Dell she spent more than ten years working in the telecommunications, engineering, and research and development industries in a variety of human resources generalist and specialist leadership roles. Her education includes a bachelor degree in Business Administration, a masters degree in Industrial Relations, and a law degree.
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Jayjay Viray
General Manager, JobsDB Phils. Inc.
Jayjay Viray is the Country Manager of JobsDB Phils, Inc., the Philippine branch of the leading internet recruitment site in Asia., and which also includes the executive head-hunter division JobsDB Prestige and 88DB.com, a website for freelancers entrepreneurs.
Jayjay is an owner and the Managing Director of The English Chatroom, an English enhancement-training center. She also holds the position of Vice-President in the Philippine Internet Commerce Society (PICS) and sits among the Board of Directors in the Career Development Association of the Philippines (Philippines).
Prior to her current post, Jayjay wore several hats in the pioneering free e-mail company Edsamail Phils.: On-line Media Development Manager, Customer Service Manager, and Sales Manager for its Consumer Data Services.
Jayjay graduated with a degree in Bachelor of Science in Commerce from Assumption College in 1991. Her major was in Management and her Minor in Management Information Systems.
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Marife Zamora
General Manager, Convergys
Marife Zamora is Vice President and Country Manager of Convergys Corporation, a global leader in relationship management. She is responsible for overseeing operations of the Philippine contact centers and for growing the company business in the country.
Marife has headed CMG Philippine Operations since its inception in 2003. Under her watch, it started with one employee in one site. Today, it employs more than 14,000 people across nine centers. Continuing its pattern of growth, Convergys went live in Bacolod in April 2008. With this new facility, it has nine of the largest, multi-client, US-company-owned contact centers in the Philippines that provide both general support and advanced technical support services to a variety of its clients via traditional voice calling, e-mail and Web chat as well as “back office” application and document processing. Marife’s leadership has also allowed Convergys Philippines to stand out within its own world wide scope of operations.
Convergys Philippines has been the most profitable operation in the Convergys organization, delivering the highest operating income globally while consistently having the lowest attrition rates and highest employee satisfaction across all geographies in its 5 years of existence. Convergys has also been awarded multiple Outstanding Employer of the Year and Exporter of the Year awards from both PEZA and ICT with Marife at the helm.
Marife attended the University of the Philippines and The Wharton School, University of Pennsylvania.
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