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Does the
Philippines Have Too Many Good Managers?
By Michael Alan Hamlin
May 17, 1999
Although the Philippines ranks 32nd
in world competitiveness according to IMDs most recent report,
middle and top management among multinational and local firms working
here are much more enthusiastic about the availability of competent
senior managers than their counterparts in Hong Kong, Australia,
Singapore, Taiwan, and Japan.
When asked, on a scale of 0-10, about
the availability of competent senior management, the Philippines
handily outranked every other nation in Asia, at 8.29. The closest
rival was India at 7.82. Hong Kong came next with 7.58. Powerhouse
Singapore meanwhile recorded a respectable 7.03. Japan, however,
came in at a miserable 4.76. Those guys are really down on themselves.
What are some of the things these
numbers tell us? On the surface, they clearly suggest that the Philippines
is blessed with an overwhelming and presumably underutilized
abundance of management talent. But if thats the case,
why does the Philippines trail most of the other countries that
follow it on this list in per capita income and gross domestic product?
Before we get into that discussion,
we should look at how this ranking is put together. These numbers
come from IMDs soft survey of 4,160 executives that actually
answered the latest questionnaire. Participants responded to the
questions only in the context of the country in which they live
and work. So a Filipino manager here does not rank, for instance,
the availability of competent senior managers in Hong Kong. Its
assumed that hes not in a position to know whats going
on in Hong Kong, and that, because he lives here and is supposed
to be close to the market, does know enough about local conditions
to reliably speculate.
In other words, the survey measures
perception, or perceived reality, but not reality, which may in
fact vary dramatically, depending on how well respondents in each
market really understand their environs.
This is a pretty interesting question
for me because I frequently write about management competence in
the Philippines and the rest of Asia in the context of global best
practice. And, because a reader recently wrote criticizing me for
my naivete. This reader, apparently a respected Filipino academic
based in the U.S. argued, "the Philippines needs a reality
check very badly. If the Philippines were a human being, I would
recommend regular visits to the therapist. This is no longer the
time for illusions: that we are the best, that we produce the best."
His argument was that the easy assumption,
"magaling ang Pinoy," makes people complacent, and dangerously
divorced from reality. While positive thinking is no doubt an attribute
to be admired, unrealistic appraisal of how tough the competition
is in comparison to our own competencies and competitiveness cant
be said to be a great contributor to successful management. Another
way of saying this is that it is time to face up to the fact that
there are huge challenges ahead, and that success is far from guaranteed.
Perhaps another thing these numbers
tell us is that other countries utilize their management talent
much more effectively than we do, increasing demand and pressure
to increase supply. This happens when governments successfully stimulate
economic activity. All the good managers quickly get sucked up into
booming companies. In the Philippines, demand is low because the
country has never managed to grow as fast as its neighbors do. The
fact that it temporarily contracted at a slower rate is insignificant
because the Asian financial crisis, I believe, was a near catastrophic,
but nevertheless temporary, aberration. It might be more accurately
called, The BIG CORRECTION.
On the other hand, its probably
wrong to assume that governments that successfully stimulate economic
activity as opposed to wild-eyed speculative expansion
adequately provide for the education and development of competent
managers. Take China, for instance. "The single largest barrier
(to increased business efficiency) may be management," Michael
Coorey recently wrote in The Asian Wall Street Journal in explaining
why Chinese companies will have a hard time competing in international
markets. Nevertheless, China comes out just ahead of Japan on the
IMD survey. It also does better than South Korea.
The poor showing of Japan and South
Korea raises another question, and that is, "What constitutes
good management?" Or, what are the management models and attributes
that will work best in the evolving global economy? Respondents
in Japan and South Korea only Indonesia made a poorer showing
are not confident of the supply of managers attuned to new
realities that highlight the importance of focus, efficiency, productivity,
profitability, and innovation over amoebae-like diversification
and asset and market-share growth.
Finally, the results of the IMD survey
may also suggest that the Philippines may be better at creating
professional managers than entrepreneurs. Conveniently, IMD also
asked that question, and the Philippines finds itself quite a way
down the scale this time, but ahead of Singapore (no surprise there,
eh?), Thailand, Indonesia, South Korea, and Japan.
Ahead of the Philippines, in relative
order, are Hong Kong, Taiwan, New Zealand, India, China (!), Malaysia,
and Australia. Now, this is really interesting, in large part because
with the exception of Malaysia and its peculiar situation, these
are the countries that best-braved what we, or at least I, have
decided to call The BIG CORRECTION.
What this says is that entrepreneurship
and the creation of innovative, relatively little companies may
be a more important factor than the production of competent professional
managers in building a strong economy. That also appears to be more
important than sector champions, such as technology, a notion that
frequently distracts macroeconomic managers from more important
issues like education, infrastructure, and good government.
Well, any way you slice the data,
there are important lessons. The question is, "Will we learn
them?"
Copyright © 1999 The Events
& Awards Managers of Asia and
Hamlin-Iturralde Corporation. All rights reserved.

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