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The Republic Of Cebu
By Michael Alan Hamlin
July 12, 1999

Deplaning a couple of weeks ago at a modest but modern airport I began searching for my passport as I walked toward the arrival lobby. I started panicking when the search of my coat pockets failed to come up with the passport, and I could feel beads of perspiration beginning to dot my brow. Turning back toward the jetway, I wondered if I had left it on the plane.

But I had left it in Manila. The early morning flight found me in the usual daze, and arriving in Cebu was such a contrast to leaving Manila that my mind subconsciously assumed I was arriving in a foreign country. And maybe I was.

For several months now, business has taken me to Cebu fairly regularly, and I'm always impressed with the can-do mindset, the warmness and sensitivity of the people, and the drive to succeed by absorbing knowledge and taking entrepreneurial risks. Like the rest of the Philippines and Asia, Cebu's had a tough time of it the past two years, but displays a brutally practical perspective of the new Asia, and changed economic circumstances.

"We in Cebu realize that the major players in the world economy are not going to adjust to us," former Cebu City major Tomas Osmeña told a group of Cebu's most respected businessmen and entrepreneurs attending a technology briefing on my most recent trip. "While we don't make the rules, we can play and win by mastering the game." After all, he argues, "the proper application of human resources and initiative, and not the exploitation of natural resources, were the reason for (our) success."

Mr. Osmeña likens the challenges of financial crisis, liberalization, and globalization to sudden adversity. "Let's pretend that all of us in this room find ourselves in the middle of the North Pole," he says by way of analogy. "Let's say that half of our group would do nothing but gripe and complain. That group will not survive. The other half may accept the predicament, and fight to live. My point is that those who will survive will not just survive, but will prosper — maybe even better than before."

But Mr. Osmeña acknowledges that prosperity takes more than the right mindset. The introduction of transportation, communication, and digital technology will have dramatic impact on Cebu's capacity to prosper "better than before. Consider for a moment the introduction of the high-speed catamarans by (the Aboitiz's) Super Cat. Before, people knew how to make a boat go fast (just get a bigger engine) but it would not be economical. Due to this, the speed of ships did not change from the time of the Titianic, through World War I, World War II, the Korean War, and the Vietnam War. Now all of a sudden, here in Cebu, it is more affordable to ride a boat at higher speeds (than ever achieved before)."

The Super Cat is a good example. It shows that mindset and technology individually are probably insufficient for conceptualizing the kind of quantum leaps in technology that have brought about the dramatic change that characterizes the 20th Century. But by combining mindset and technology — thinking differently — the insights that lead to dramatic change are glaringly obvious.

The impact of the glaringly obvious is clear in Cebu's daytime population. From about 300,000 in the evening, Cebu begins to expand to close to one million people during the day. The increase is seen at the Super Cat pier, just a few blocks from SM City, where shoppers, sellers, and other people with enterprise on their minds are disgorged from the powerful but graceful ships.

"Cities like Ormoc, Tagbilaran, and Dumaguete can soon be part of Metro Cebu's economy because the traveling time is the same as going form Pasay to Quezon City," Osmeña observes. Maybe faster.

Osmeña also hails the advent of Internet communications and commerce on the economy of Metro Cebu. "Did you know," he asks, "that there is a company here in Cebu providing secretarial services to offices in New York City? Over five years ago, I invited this company to put up their business here. Law and medical offices fax their transcripts here to Cebu to be typed and electronically sent back to them because it's cheaper than hiring a secretary. Today, Innodata is providing employment to 400 Cebuanos."

Perhaps even more importantly, the Internet is bringing about technology literacy at the level of the average person, democratizing, in a sense, opportunity. Internet cafés dot Cebu City's malls. Repositories of knowledge, they have become virtual libraries for students doing research, or just looking for a good idea to turn into a business.

Internet technology, like the Super Cats, will bring the Southern Philippines closer together, and change the way business is done. "Tomorrow, a merchant in Carbon Market might be ordering garlic from the Ilocos or corn from Guimaras," Mr. Osmeña suggests, "because of cheaper prices (found) using his computer. Can you imagine someone from Laguna buying your used equipment through the Internet? Those that don't adjust will be left behind," he warns.

"It takes a crisis to make us realize that there has to be a better way of doing things," Mr. Osmeña says. In business, I believe that the only rule that doesn't change is the rule that there is always a better way no matter what you are doing today." Painful as they are, crisis, mindset, and technology can make great things happen. Cebu is showing us how.

Copyright © 1999 The Events & Awards Managers of Asia and
Hamlin-Iturralde Corporation. All rights reserved.

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