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Ztek, Inc: Creating Value
By Michael Alan Hamlin
August 29, 2002

One of the goals of Filipino venture capitalists like Paco Sandejas, a Stanford PhD who came back to the Philippines to do his part by setting up BGN Ventures and funding startups, is to establish centers of excellence that will develop original value-added research that can be turned into practical, and appreciated, products and services. It's common to associate IT research with sexy things like software and SMS services. But Sandejas wants the Philippines to be a hardware powerhouse as well, designing chips and boxes that do new things. He calls this "pure" research.

It will take awhile to build the centers of excellence that should have been set up in the 60s when Taiwan and South Korea were building theirs. The Philippines was so far ahead of everyone else in Asia it didn't think anyone could catch up back then. Of course, we know differently now. But fortunately, Filipinos are forging ahead on their own. Ten of them, in fact, came by my office just this afternoon. And they do both hardware and software.

The company these ten entrepreneurs founded, Ztek, Inc., grew out of a thesis written as a requirement to graduate from Don Bosco Technical College. Their average age is 23, and despite the dot-bomb, over the past two years they've managed to find funding for the company and develop and manufacture its first product, which they've just released.

Ztek was formed to design what its president, Gauvin Repuspolo, calls telematics solutions - a sexier term than telephony - that provide man-machine, machine-machine, and machine-man communications. It ultimately intends to make money not by manufacturing the communication devices it designs, but by licensing the technology and the solutions it develops to third parties.

Originally, funding was provided by Ayala Corporation, and the company beat out around 500 other technopreneurial organizations for the right to be incubated, or nurtured into a viable business by the conglomerate. The product Ztek developed is called Sentinel i. According to Repuspolo, Sentinel i is a telematics device installed inside a car that allows owners to query data directly from the car, control certain functions of the car, and probably most important, originate distress calls for drivers during emergencies. The device was designed to meet four objectives: aid in securing passenger safety, aid in vehicle security, provide navigational data and assistance, and provide customized, "trendy" functionalities.

Leveraging GSM technology, the device enables a driver to call his car and command it to do certain things. Sentinel i includes a pre-paid GSM SIM card, that allows a caller to access the control functions built into the device. The device recognizes the phone that is calling it, so mischievous third-parties can't access the automobile or the functions that Sentinel i provides. So perhaps for the first time, a car can be said to know its driver, or at least its driver's phone.

Basic functions are straightforward, such as locking and unlocking the car, and confirming that the system is on and armed. One basic feature that does come in particularly handy for people who forget where they parked their car - which is just about anybody over 50 - is a command to tell the car to honk and flash its lights. Typical alarm systems don't have the range to do this across a crowded parking lot. Sentinel i does because it utilizes the GSM network.

The device is commanded by keying in a coded text message on the driver's phone and forwarding it to the car. Keying in "Q" for query and "ST" for status tells the car to answer back to confirm that the device is armed, for instance.

Well, that is cute. But the advanced security functions are more than that. For example, if the car is broken into, it will phone its driver that there has been an "illegal entry." The car's location can then be determined using the GSM network, making it relatively easy for police to intercept the thieves. But the system goes a step further to make it even easier to rescue a stolen vehicle. The driver can send a command for Sentinel i to turn the car off, forcing the thieves to abandon the vehicle.

To make sure they do, the system has "soft" and "hard" stall modes. In "soft" mode, a signal can later be sent restoring systems and allowing the car to be restarted. This is useful, I would imagine, for parents who want to kill any prospect of a joy ride by unlicensed teenagers. But if a determined thief somehow hacks into the system and restarts the car, "hard" stall will disable the car completely. Only Ztek's technicians can get it started again.

The system also provides security against kidnappers who take the car and the driver. A small hidden button - like those supposed to trigger bank alarm systems - can be pushed by the driver that tells Sentinel i to call a pre-arranged number with a message indicating the name of the driver and his need for help. Authorities can then be alerted, and the car pinpointed and eventually stalled when police intercept it.
The beauty of the system is that it relies only on the phone network, not on a third-party security outfit. It's cheaper, it's fast, and it's reliable.

And it's original Filipino technology.

(Michael Alan Hamlin is the managing director of consultancy TeamAsia and the author of three books on Asian economies and companies. His latest book is Marketing Asian Places, of which he is a co-author (Wiley, 2001). He can be reached at mahamlin@teamasia.com.ph.).

Copyright © 2002 Michael Alan Hamlin. All Rights Reserved.

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