Commentary

Measuring your life

Harvard Business School (HBS) professor and best-selling author Clayton M. Christensen built his reputation on his disruptive innovation theory. The theory is central to the courses he teaches at HBS, which deal with setting up and sustaining companies. His book, The Innovator’s Dilemma “received the Global Business Book Award as the best business book of the year in 1997.” The Economist named it one of the six most important business books ever written.

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Survey reveals fragile IT-BPO ecosystem

While the talent gap represents the biggest single threat to the fast-growing IT-BPO industry, the rising cost of doing business, quality of telecom infrastructure, and consistency in the administration of investment incentives are all major factors determining the viability of the industry, according to the results of an industry survey. Because so much attention is focused on the critical talent issues, other factors that fundamentally impact the industry may not get the attention they deserve.

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A little rant about economic contributions

Does it seem curious to you that the National Economic and Development Authority (NEDA) singles out overseas remittances when announcing how fast the economy is growing, but lumps IT-BPO—the nation’s most efficient job generator at home—into a basket of miscellaneous services? About 10 million overseas Filipino workers (OFWs) remitted $15.57 billion in the first three quarters of 2012. The World Bank forecasts total remittances for the year of $24 billion.

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Unfinished business

Time is running out on the Millennium Development Goals (MDGs) and the 193 member states of the United Nations (UN) and 23 international organizations that agreed to their ambitious objectives in 2000 by 2015.

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Year Four: My Dream in a Shoebox

It’s said that great blessings come in small packages. Each year, the Business Processing Association of the Philippines (BPAP) and TeamAsia organize—with partners Children’s Hour and the Armed Forces of the Philippines (AFP)—an annual Christmastime effort to deliver small packages to thousands of children across the Philippines. Starting from humble beginnings four years ago in the aftermath of Typhoon Ondoy (international call sign Ketsana), it has grown to many times its original size, and reach.

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Starting a business in the Philippines

There’s been so much good news coming out of the Philippines in recent months—three upgrades by international ratings agencies; Finance secretary Cesar Purisma was named 2012 Finance Minister of the Year by Euromoney; the economy is forecast to be the sixth fastest-growing in the world between 2010 and 2050; there’s a new, credible peace agreement in the south; IT-BPO looks set to attain its stretch target of $25 billion in revenues in 2016; and, competitiveness is on the rise according to the World Economic Forum—that it was a bit of shock last week when the International Finance Corporation

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