Seminar Overview

The program is intended to equip participants with a better understanding of the "difficult" people in their lives. Participants will learn different approaches in dealing with them, transforming conflict into cooperation, and getting what you project and expect from them. Participants should be able to understand themselves better as well. The discussion will also touch on ways to combat situations wherein the participants themselves are the difficult persons.

By the end of the program, the participants should be able to know more about themselves and the difficult people in their personal and professional life. They should be able to use the tools in dealing with these difficult people in their workplace effectively to get the work done and live harmoniously. Specifically, participants should be able learn more about:

• Getting to Know Yourself and Others
• Getting to Know the People You Can't Stand
• Surviving Through Skillful Communication
• Bringing out the Best in People at their Worst
• What if you're the Difficult Person?
• Changing Your Attitude and Behavior

Benefits of attending the seminar

Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace. Participants would learn more about:

• How to get to know yourself as well as others by identifying the different personality types and associating them with yourself
• The ways to skillfully communicate, listen, and get what you expect and project
• Gauging if you're the difficult person and how to effectively counter it
• Changing your attitude and behavior through knowing how to change your reactions and perspectives