“This program has generated so many new ideas and service improvement opportunities”
Xerox Emirates

“Ron Kaufman is the best of the best customer service writer, thinker
and presenter of the world today”.
Mark Victor Hansen, co-author of “Chicken Soup for the Soul”

“A powerful and entertaining program. Breaks through the old mindset and triggers action now!”
Motorola

“Just the right mix of fun and learning!”
Citibank

“Enjoyed the seminar. Ron is one of the most energetic and passionate presenters I have seen. Very credible.”
Procter & Gamble

“Very informative and practical. Superb course!!”
Standard Chartered Bank

Seminar Overview

You can move your team to greater progress, performance and profits. Learn practical steps to build strong internal and external partnerships with your customers, suppliers, managers and staff.

Easy-to-apply, proven techniques to improve your relationships and results. Learn how to get more of whatever you want from the relationships that matter to you most.

Build Your Business
Move up from One Time Transactions, to Repeating Relationships, to Long-Term, Win-Win Partnerships. Thriving partnerships are important now, and even more essential for your progress in the future.

Increase Your Profile
Boost customer loyalty and referrals. Happy patrons spend more today, and in the future. Their “positive word of mouth” ensures a steady stream of new customers for you, too.

Get More “Bang for Your Buck”
Committed vendors and suppliers can help you save money. They give you a better deal today. And they can bring you great new ideas for tomorrow.

Strengthen Your Crew
Make sure all the people on your team are committed, connected and aligned. Strong internal partnerships help everyone increase dedication and achieve growing success.

Brighten Up Your Home Team
You can use what you learn in this program with your friends and family members, too.
Enjoy the benefits of better partnership now with your spouse, children, parents, friends and neighbors. They deserve the best. You do, too!

Now You Can Learn The Secrets of Superior Service!

This energizing and entertaining presentation highlights the key principles that everyone in every company and organization must apply now to deliver superior service.

Packed with true stories, powerful examples and colorful illustrations, “The Secrets of Superior Service” will inspire you, educate your colleagues and motivate your service team.

Everyone agrees that providing excellent service is essential for continued success in today's competitive world. But too often, people regard quality service as “soft or fuzzy”… and don't know how to make real service progress.

This high-content workshop clears the fog in an entertaining and upbeat manner, giving you the understanding and concrete action steps you need for immediate service improvement.

Why You Should Attend

This high-energy, high-content workshop will upgrade service skills and uplift the spirit for service for everyone serving external customers or internal colleagues. Appropriate for all levels, from managers to frontline staff. For immediate service improvement, register everyone on your team.