Seminar Outline

Getting Started and Planning
• Understanding what makes a great presentation
• Overcoming speech anxiety
• Exploiting your assets
• Understanding the different types of delivery and levels of communication
• Setting communication/presentation objectives
• Understanding the speaker's window

Analyzing the Audience
Understanding the four faces in every audience
Understanding how people hear and how they process information
Mapping out the audience profile
Identifying the decision maker and satisfying his needs
Deciding on what you want the decision maker to do after the presentation
Selecting the most effective and credible presenter

Getting Organized and Designing the Presentation
Establishing criteria for solving the problem
Understanding and using criteria for evaluating and selecting alternative solutions
Using the Logic Tree to build your presentation
Crafting a strong introduction for your presentation
Preparing the body of the presentation
Making the conclusion a success
Developing transitions
Using evidence

Using Persuasive Language
Developing style
Using figurative language
Considering cultural differences, nonsexist language and dialects
Avoiding common errors in language
Using 'golden' words and dropping 'forbidden' words

Creating Compelling Visuals
Understanding the functions of various kinds of visual aids
Selecting the most appropriate medium for your audience
Developing visuals that add value
Making professional-looking visuals
Using visual aids to your advantage

Setting the Stage
Briefing the audience
Preparing handouts
Fine-tuning procedures
Making room arrangements
Testing equipment

Rehearsing and Delivering the Presentation
Mastering nonverbal delivery (i.e., eye contact, posture and stance, gestures and movement, facial expression, dress, etc.)
Mastering verbal delivery (i.e., volume, pitch, rate, nonfluencies, pronunciation and enunciation, tone, and projection of voice, etc.)
Warming up before a presentation
Breathing techniques
Expressing yourself effectively and confidently
Motivating yourself and others

Managing Audience Participation
Getting your audience involved
Gaining support for your ideas
Reading your audience accurately
Adopting a good listening attitude
Fielding questions
Overcoming objections with confidence
Handling interruptions and distractions