by J Darell Sapin | Feb 25, 2011 | News, Resources
BPAP and O2P to present results of year’s first industry survey Manila, Philippines – The Business Processing Association of the Philippines (BPAP), Outsource2Philippines (O2P), and award-winning strategic marketing communications firm TeamAsia are organizing their...
by J Darell Sapin | Feb 25, 2011 | News, Resources
In photo: TELUS International vice president for global operations Paul Egger with TELUS International Philippines vice president for Application Management and IT Services (AMITS) Jonathan Dayao, and SGS Philippines managing director Rosario Cajucom-Bradbury Manila,...
by J Darell Sapin | Feb 21, 2011 | News, Resources
Cloud solutions to reduce costs while increasing performance (Manila, Philippines) – At least 75% of customer service centers will use some form of SaaS application as a part of their call center solution by 2013 because cloud-based services guarantee less total cost...
by J Darell Sapin | Feb 18, 2011 | News, Resources
Fifth call center and training convention to address BPAP IT-BPO Road Map goal for 2016 (Manila, Philippines) – Despite the steady growth of the BPO industry, particularly the call center sector, talent availability continues to be a problem that the industry needs to...
by J Darell Sapin | Feb 16, 2011 | News, Resources
Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in… Read more
by J Darell Sapin | Feb 14, 2011 | News, Resources
Awareness through service marketing to strengthen the country’s non-voice sector (Manila, Philippines, February 14, 2011) – Market research consulting firm Synergy Business Consultancy is poised to be more bullish in offering its marketing research services this...
