by J Darell Sapin | Nov 11, 2010 | News, Resources
Software solutions enable better agent training for top call centers (Manila, Philippines) – Leading contact center software provider inContact increased agent efficiency of top global business process outsourcing (BPO) firm Sitel, according to Sitel’s recent...
by J Darell Sapin | Nov 8, 2010 | News, Resources
The Philippines must increase awareness globally of its capabilities Manila, Philippines (November 8, 2010) — After a decade of fast growth, the IT-BPO industry is undergoing a paradigm shift that is redefining the business model for many of the industry’s...
by J Darell Sapin | Nov 5, 2010 | News, Resources
A Unique Style for Every Filipino to Join the Band! (Manila, Philippines) Two of the biggest footwear and apparel names in the country, Crocs and Collezione C2, have teamed up to offer an unparalleled and unique design both distinctly Pinoy, and distinctly Crocs. My...
by J Darell Sapin | Nov 3, 2010 | News, Resources
Does your job entail a lot of writing? Do you panic when confronted with a writing assignment? Does preparing a… Read more
by J Darell Sapin | Oct 26, 2010 | News, Resources
19 countries and 5 continents represented (Manila, Philippines, October 26, 2010) – Approximately 300 senior executives in the BPO industry from almost 20 countries are in Manila as industry leaders, analysts, and allied sector managers discuss the next decade of BPO...
by J Darell Sapin | Oct 26, 2010 | News, Resources
IT-BPO Road Map 2016 highlights that gains depend on stronger Public-Private Partnership and accelerated Talent Development Manila, Philippines (October 26, 2010) – Philippine IT-BPO annual revenues could more than double to $25 billion–equivalent to a 10% share of...
