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NEWS
Statisticians to play a key role in handling digital information growth
Digital waste management key to improving the future of digital age (Manila, Philippines, January 5, 2011) – As information become increasingly digital, from SMS, cloud computing, to social networking, market research consulting firm Synergy Business Consultancy...
BPA/P, the IT-BPO industry, and TeamAsia reach out to thousands of children
My Dream in a Shoebox 2010 from TeamAsia on Vimeo. (Manila, Philippines, December 29, 2010) – Award-winning marketing communications firm TeamAsia and the Business Processing Association of the Philippines (BPAP) conducted their second "My Dream in a Shoebox"...
Effective Presentation Skills for Decision Makers
Will come in handy for any manager. Companies are beginning to realize that all presentations to customers, clients and stakeholders... Effective Presentation Skills for Decision Makers
Handling Difficult People
Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in... Read more
inContact increases agent efficiency of call center firm
Software solutions enable better agent training for top call centers (Manila, Philippines) – Leading contact center software provider inContact increased agent efficiency of top global business process outsourcing (BPO) firm Sitel, according to Sitel's recent report,...
IT-BPO undergoing a paradigm shift from optimization to transformation
The Philippines must increase awareness globally of its capabilities Manila, Philippines (November 8, 2010) — After a decade of fast growth, the IT-BPO industry is undergoing a paradigm shift that is redefining the business model for many of the industry's leading...