Software provider inContact lists six reasons to consider the cloud model (Manila, Philippines) – Organizations in Asia Pacific that use cloud computing services will continue to increase this year, according to analyst firm XMG Global in its Top Ten Predictions for...
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Philippine BPO experts grace Fifth Annual Call Center and Training Convention
Second annual BPO Training Excellence Awards to recognize industry achievements Manila, Philippines – TeleDevelopment Services Inc. (TDS), the country's premier training, consulting, and human capital outsourcing company, is hosting its Fifth Annual Call Center and...
One Love: Launch of Billabong x Bob Marley Collection
An apparel line committed to organic earth-friendly products (Manila, Philippines) Fusing its love for music and love for action-sports, Billabong partners with Marley & Co. to produce environmentally safe products, leading to the birth of the most-awaited...
Software provider launches new website
Enhanced features bring expert advice in just one click inContact (NASDAQ: SAAS), a provider of on-demand call center software and call center agent optimization tools, announced today the launch of its newly enhanced corporate website, www.inContact.com. The new site...
Statisticians to play a key role in handling digital information growth
Digital waste management key to improving the future of digital age (Manila, Philippines, January 5, 2011) – As information become increasingly digital, from SMS, cloud computing, to social networking, market research consulting firm Synergy Business Consultancy...
BPA/P, the IT-BPO industry, and TeamAsia reach out to thousands of children
My Dream in a Shoebox 2010 from TeamAsia on Vimeo. (Manila, Philippines, December 29, 2010) – Award-winning marketing communications firm TeamAsia and the Business Processing Association of the Philippines (BPAP) conducted their second "My Dream in a Shoebox"...
Effective Presentation Skills for Decision Makers
Will come in handy for any manager. Companies are beginning to realize that all presentations to customers, clients and stakeholders... Effective Presentation Skills for Decision Makers
Handling Difficult People
Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in... Read more
inContact increases agent efficiency of call center firm
Software solutions enable better agent training for top call centers (Manila, Philippines) – Leading contact center software provider inContact increased agent efficiency of top global business process outsourcing (BPO) firm Sitel, according to Sitel's recent report,...









