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Enhanced features bring expert advice in just one click inContact (NASDAQ: SAAS), a provider of on-demand call center software and call center agent optimization tools, announced today the launch of its newly enhanced corporate website, www.inContact.com. The new site...

Digital waste management key to improving the future of digital age (Manila, Philippines, January 5, 2011) – As information become increasingly digital, from SMS, cloud computing, to social networking, market research consulting firm Synergy Business Consultancy...

My Dream in a Shoebox 2010 from TeamAsia on Vimeo. (Manila, Philippines, December 29, 2010) – Award-winning marketing communications firm TeamAsia and the Business Processing Association of the Philippines (BPAP) conducted their second "My Dream in a Shoebox"...

Will come in handy for any manager. Companies are beginning to realize that all presentations to customers, clients and stakeholders... Effective Presentation Skills for Decision Makers

Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in... Read more

Software solutions enable better agent training for top call centers (Manila, Philippines) – Leading contact center software provider inContact increased agent efficiency of top global business process outsourcing (BPO) firm Sitel, according to Sitel's recent report,...

The Philippines must increase awareness globally of its capabilities Manila, Philippines (November 8, 2010) — After a decade of fast growth, the IT-BPO industry is undergoing a paradigm shift that is redefining the business model for many of the industry's leading...

A Unique Style for Every Filipino to Join the Band! (Manila, Philippines) Two of the biggest footwear and apparel names in the country, Crocs and Collezione C2, have teamed up to offer an unparalleled and unique design both distinctly Pinoy, and distinctly Crocs. My...