Resources

The International Outsourcing Summit (IOS) is a landmark IT-BPO and global business services event, providing a global podium for the discussion of core issues likely to determine the shape of the outsourcing industry and its role as an integral partner in growing...

In photo: (L) TELUS International Philippines team member carries a sack filled with construction materials; (R) The TIP team at the GK Bayani Challenge in front of the house which they built in five days. Manila, Philippines - As part of its commitment to build and...

A half day exciting, fun, and interactive, sales skills development workshop that will teach you how to: Sharpen your prospecting... Read more

Partnership forged to strengthen local BPOs Photo shows (from left to right): Kevin Jensen, inContact Director for Enterprise Implementations, Professional Services; Junie Pama, inContact Country Manager; Rene Huergas, IP-Converge President; and Butch de los Reyes,...

Deep disparities among sectors undermine MDG progress (Manila, Philippines, April 6, 2011) – Ten years after the historic Millennium Summit where world leaders vowed to end extreme poverty by 2015, many Filipinos are still being left behind in terms of progress on the...

(Manila, Philippines, April 6, 2011)—The Business Processing Association of the Philippines (BPAP) and its partner associations ACPI, GDAP, HIMOAP, and PSIA, together with the Contact Center Association of the Philippines (CCAP), reported that the Philippine...