(From left) BPAP assistant executive director Geenette Garcia, CCAP executive director Jojo Uligan, BPAP executive director for Industry Affairs Raymond Lacdao, TVET Deputy Director General for Sectoral Irene Isaac, Executive Assistant to the Director General Lennie...
Effective Presentation Skills for Decision Makers will come in handy for any manager. Companies are beginning to realize that all...Read more
Workers who can safely travel and report to work entitled to holiday pay (August 7, 2012—Manila, Philippines) — The Business Processing Association of the Philippines (BPAP) advised employees to make personal safety and security their principal concern when deciding...
(Manila, Philippines, August 6, 2012)—With the Philippines being recognized as the leader in voice business process outsourcing (BPO), the stakes are higher for health information management (HIM) outsourcing, one of the fastest-growing industries globally. The...
IT-BPO has evolved into an “industry of industries” While the Philippines is set on maintaining its global leadership in voice BPO or contact centers, it is rapidly expanding its share of the global non-voice IT-BPO services market, according to the Business...
(July 30, 2012—Manila, Philippines) — The Business Processing Association of the Philippines (BPAP) welcomed the rejection of an anti-outsourcing bill by the United States Senate. If passed, the bill would have eliminated tax breaks for companies outsourcing services...
Branding authority Michael Alan Hamlin delivered a presentation on building brand goodwill through social responsibility at the recent League of Corporate Foundations (LCF) Corporate Social Responsibility (CSR) Expo. Hamlin is the managing director of full-service...
Grace Dimaranan, president of the Animation Council of the Philippines, Inc., and leading local animation firm Top Peg Animation and Creative Studio, proves that Filipino animators can make it big in their own homeland. (Manila, Philippines)—Top executive and animator...
(Manila, Philippines) – The contact center industry has overtaken India, posting a 21% growth last year with US$7.4 billion in revenues. According to the Contact Center Association of the Philippines (CCAP), the voice services sector employed over 416,000 as of 2011,...
