by J Darell Sapin | Aug 2, 2012 | News, Resources
IT-BPO has evolved into an “industry of industries” While the Philippines is set on maintaining its global leadership in voice BPO or contact centers, it is rapidly expanding its share of the global non-voice IT-BPO services market, according to the Business...
by J Darell Sapin | Jul 30, 2012 | News, Resources
(July 30, 2012—Manila, Philippines) — The Business Processing Association of the Philippines (BPAP) welcomed the rejection of an anti-outsourcing bill by the United States Senate. If passed, the bill would have eliminated tax breaks for companies outsourcing services...
by J Darell Sapin | Jul 27, 2012 | News, Resources
Branding authority Michael Alan Hamlin delivered a presentation on building brand goodwill through social responsibility at the recent League of Corporate Foundations (LCF) Corporate Social Responsibility (CSR) Expo. Hamlin is the managing director of full-service...
by J Darell Sapin | Jul 27, 2012 | News, Resources
Grace Dimaranan, president of the Animation Council of the Philippines, Inc., and leading local animation firm Top Peg Animation and Creative Studio, proves that Filipino animators can make it big in their own homeland. (Manila, Philippines)—Top executive and animator...
by J Darell Sapin | Jul 19, 2012 | News, Resources
(Manila, Philippines) – The contact center industry has overtaken India, posting a 21% growth last year with US$7.4 billion in revenues. According to the Contact Center Association of the Philippines (CCAP), the voice services sector employed over 416,000 as of 2011,...
by J Darell Sapin | Jul 16, 2012 | News, Resources
(Manila, Philippines, July 16, 2012) — The recent visit of Queen Sofia of Spain reaffirms Spanish commitment to development of the Philippines, particularly through support provided under Millennium Development Goals Achievement Fund (MDG-F), according to the Spanish...