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IT-BPM summit to stage industry’s innovations and expanding capabilities

International Outsourcing Summit now International IT-BPM Summit

Manila, Philippines — Information technology and business process management (IT-BPM) industry is gathering top-level business executives and key stakeholders around the globe to address current industry trends, innovations as well as key challenges at the newly renamed International IT-BPM Summit (IIS). The industry anticipated annual event, dubbed with the theme, “Drive Change. Shape the Future.” will be held this October 12 to 14 at Makati Shangri-La Hotel.

Formerly the International Outsourcing Summit (IOS), is organized by the Information Technology and Business Process Association of the Philippines (IBPAP) and brings together high-level resource speakers, influential analysts, domain experts, and prominent officials from both the private and public sectors. The summit aims to present and examine pertinent global issues and emerging trends relevant to the IT-BPM industry through powerful presentations and compelling panel discussions.

IBPAP Senior Executive Director Gigi Virata explained that the refresh of the summit’s name reflects the increasing breadth and depth of the IT-BPM services and capabilities. “The name change accurately depicts the full spectrum of services that the industry provides. Through the IIS, we aim to empower and equip all industry stakeholders to step up and take action amidst the robust growth and technological revolution happening in the IT-BPM sector,” said Virata.

According to Virata, the IT-BPM industry is now one of the largest economic sectors and one of the strongest growth drivers for the Philippine economy. With a revenue target of $25 billion for 2016, the IT-BPM industry’s projection for 2013 is $15.5 billion. With no signs of the industry slowing down, Virata further stresses the need to re-assess the industry developments and identify new growth paths to sustain the industry’s momentum.

The summit will cover subjects on industry innovations such as the role of social media in business, enterprise mobility, the use of big data analytics in human resources, and the gradual shift to everything-as-a-service. Global industry delegates will also hear topics on country brand strategies, the implications of the upcoming ASEAN Economic Community to the industry, as well as the expanding services of the knowledge process outsourcing (KPO) segment.

Besides gathering new insights from different field experts, the two-day event will provide local and foreign delegates with opportunities to have direct participation in various group discussions and to network during business matching sessions with the most influential IT-BPM industry heads, speakers and panelists.

“The IIS encourages a participative environment and meaningful engagements among key industry stakeholders, discussing key developments and challenges affecting the IT-BPM industry. We hope that by bringing a platform of exchange among concerned leaders, we will be able to effectively respond and adapt to the fast-changing landscape of the IT-BPM,” said Virata.

Last year, the summit with the theme of “Unlocking Possibilities, Creating Vistas” gathered close to 500 attendees from 14 countries. It focused on the implications of the global power shift and how developing economies are paving the way for innovation and creating business opportunities. Touching upon topics such as effective management of a multicultural workforce, the recognition of IT-BPM Centers of Excellence, and the rise of autonomics, the last IOS uncovered valuable insights that brought new business models as well as high-impact management solutions and tools to the industry.

As it gears for the upcoming summit, IBPAP, together with its partner organizations is encouraging all industry stakeholders to register and join in the push to drive change and shape the future of IT-BPM. For more information, please visit the new website at

About the International IT-BPM Summit (IIS)
For the past six years, the Summit, formerly known as the International Outsourcing Summit, has been serving as an avenue for industry stakeholders to learn new insights from and network with international industry leaders and experts. This year, the IBPAP-organized event aims to drive leaders and decision makers to be part of the transformation that will shape the future of the IT-BPM industry by taking advantage of the technological revolution to further its role as one of the top economic boosters in the country.

About the Information Technology and Business Process Association of the Philippines (IBPAP)
The Information Technology and Business Process Association of the Philippines (IBPAP) is the enabling association for the information technology and business process management (IT-BPM) industry in the Philippines. IBPAP serves as the one-stop information and advocacy gateway for the industry. With over 300 industry and support-industry members, including five associations—the Animation Council of the Philippines, Inc., Contact Center Association of the Philippines, Game Developers Association of the Philippines, Healthcare Information Management Outsourcing Association of the Philippines, and Philippine Software Industry Association—IBPAP plays a pivotal role in sustaining rapid growth of the IT-BPM industry by working to ensure an enduring supply of high-quality labor, supporting service innovation, and providing country visibility.

IBPAP assists investors in setting up operations easily and quickly in the Philippines. Relevant research, introductions to key government and industry officials, and a series of briefings at each step of the investment process ensure a seamless development process. On-going support is provided through a wide variety of initiatives, including programs for HR development, business development, and on-going knowledge sharing and networking opportunities.