Client News

IT-BPO services provider facilitates direct investment in PH

(Manila, Philippines)– Technology, facilities, and investment services provider DTSI Group is facilitating foreign and domestic investment in the Philippine IT-BPO and other industries with dramatic results. Its subsidiaries have enabled over 60% of call center seats in the country, or almost 250,000 fully-equipped stations.

Although potential investors seek guidance from investment agencies such as the Board of Investments (BOI) and the Philippine Economic Zone Authority (PEZA) as well as private-sector associations like the Business Processing Association of the Philippines (BPAP), actual assistance in identifying locations, financing and building facilities, and applying for investment incentives is a service provided by DTSI Group and its subsidiaries, DTSI Technologies and Anthem Solutions, according to executives.

“The companies we’ve assisted in investing in the Philippines now number more than 60, and together they employ more than 200,000 employees?20% of the one million jobs the government aims to generate annually?in facilities that we have helped finance, build, and in many cases, manage,” said DTSI Group president and CEO Miguel Garcia. His mission, he says, is to make investing in the Philippines seamless, transparent, and painless.

“It’s not only government that should be working to make the Philippines visible to investors and to encourage investors to set up operations in the country,” Garcia said. “Government creates an investor-friendly climate with clear rules and incentives. However, investors need expert guidance when it comes to selecting a viable location for their business, and constructing and professionally managing a facility so they can concentrate on their business and create more jobs for Filipinos.”

According to clients in the call center and non-voice segments of the IT-BPO industry his company has helped, Garcia is seen as a “go-to guy” to get things done. One reason is the number of specialized services DTSI Group provides to investors, which can be configured to their particular requirements. An investor that wants to set up a pilot project with 50 seats is as welcome, Garcia said, as a large investor “who wants us to build a facility for 2,000 professionals.”

To ease the capital requirements of investing in the Philippines, DTSI Group provides financing for the build-to-suit facilities it builds out for investors. The company acquires the necessary registrations to operate in the Philippines, and advices and assists companies in applying for and obtaining investment incentives. It also provides application software-as-a-service, infrastructure-as-a-service; and, “facilities-as-a-service,” Garcia said.

“By offering the opportunity for investors to use our services as and when they need them, they conserve resources making them more efficient and competitive,” Garcia explained. “We are an enabler. We enable business. We enable investment in the Philippines.”

About DTSI
The DTSI Group is a trusted partner of Fortune 1000 firms, delivering innovative communications services, state-of-the-art business facilities, and game-changing technology solutions that create value for our customers. Our Group has evolved over 15 years to capitalize on fast-changing communications infrastructure, innovations in facilities design and construction, and emerging technologies that provide new ways to build relationships with suppliers and customers.