BPAP, Bayan Business, commend cloud technology provider MANILA, Philippines (March 16,2011) – inContact (NASDAQ: SAAS), leading call center software and optimization tools provider, inaugurated today its Philippines headquarters in Bonifacio Global City, Taguig,...
Will come in handy for any manager. Companies are beginning to realize that all presentations to customers, clients and stakeholders... Read more
Cloud-based services provider offers more efficient, less costly call center solutions (Manila, Philippines) – Leading cloud-based solutions provider inContact recently introduced talent development and management software in the market, in a training convention held...
Software provider signs up deal with local BPO Local BPO and call center Pacific Connexion inks deal with inContact.Photo shows (from left to right) Pacific Connexion President & CEO Pex Arellano, inContact Director of Sales Development David Edgel, and inContact...
In photo: (L) TELUS International Philippines team members and TELUS International University students enjoy the new TIU library; (R) Javier Infante, president of TELUS International Philippines, cuts ribbon on new library Manila, Philippines - TELUS International...
BPAP and O2P to present results of year’s first industry survey Manila, Philippines – The Business Processing Association of the Philippines (BPAP), Outsource2Philippines (O2P), and award-winning strategic marketing communications firm TeamAsia are organizing their...
In photo: TELUS International vice president for global operations Paul Egger with TELUS International Philippines vice president for Application Management and IT Services (AMITS) Jonathan Dayao, and SGS Philippines managing director Rosario Cajucom-Bradbury Manila,...
Cloud solutions to reduce costs while increasing performance (Manila, Philippines) – At least 75% of customer service centers will use some form of SaaS application as a part of their call center solution by 2013 because cloud-based services guarantee less total cost...
Fifth call center and training convention to address BPAP IT-BPO Road Map goal for 2016 (Manila, Philippines) – Despite the steady growth of the BPO industry, particularly the call center sector, talent availability continues to be a problem that the industry needs to...
