Resources

In photo: TELUS International vice president for global operations Paul Egger with TELUS International Philippines vice president for Application Management and IT Services (AMITS) Jonathan Dayao,...

Cloud solutions to reduce costs while increasing performance (Manila, Philippines) – At least 75% of customer service centers will use some form of SaaS application as a part of their call center...

Fifth call center and training convention to address BPAP IT-BPO Road Map goal for 2016 (Manila, Philippines) – Despite the steady growth of the BPO industry, particularly the call center sector,...

Find out the secrets and strategies on how you can coexist harmoniously with difficult people in the workplace and in... Read more